My carpenter had issues trying to work out how to turn the lock around as it's supplied in a right door opening and mines a left - it toom him quite some time ro figure it out - I suggested pulling the lock out and turning it - he said it didn't work but he figured it out in the end
The only thing is I received window handles instead. Couldn't understand why except someone else's order looked at invoice and did see that it was 2 window handles which should have been 2 door locks
Bought 2 of these. One of them the latch locked in position. Fortunately a hard kick to the door detached the latch and I could then open the door. Bought a replacement but found the same issue. My fault for buying cheap junk, that cheap that it was not worth my time to return, but I will never purchase anything again from Hiatte.
Not happy with the service. I had to contact them to enquiry about our goods.
We had to arrange to collect the goods which costs us time and money.
I would check the details before placing an order.
These 5lever Mortis locks are excellent very strong and the excellent quality, value and price if you are looking for a safe mortice lock buy off this company,I recommend them .