We are still dispatching and delivering orders as usual, but there may be a short delay. There will be no refunds for delayed orders. If your order is strictly time-sensitive, please contact us using our live chat function, to ensure your delivery will arrive on-time.

We currently use DPD as our nominated delivery service provider. All DPD depots and hubs are working as normal and they have no closures affecting any of their sites.
Customers are no longer asked customers to sign our handheld units and instead, DPD delivery drivers will sign it on their behalf. The consignee's name will be recorded and a 'Delivered on Authority' message in the signature section of the unit.

With this new process, you will still get your full track and trace functionality, giving you complete visibility of all your parcels. This now forms our proof of delivery process for all deliveries until further notice.

Please track your orders using your delivery tracking number sent in your Delivery Confirmation email and/or Text Message.

Delivery

We offer a simple delivery service. All orders are dispatched via a next-day-delivery service.

We dispatch before 4 pm (Monday to Friday) so make sure you place your order before 4pm if you require your order the following working day.

Delivery Price (UK)

Orders under £50 - £4.98

Orders over £50 - FREE

If you require an order urgently or on a specific date, please call our sales office on 0121 358 4970 (Monday to Friday) and we will assist you in the best way possible.

NOTE: Any orders placed after 4 pm on Friday or over the weekend will be processed the next working day.

Click & Collect

Click and collect is now available on all orders. Here's how it works:

Place your order
Once you receive an email or text message from DPD detailing your booked delivery, you will be given an option of 'In-Flight Options'
From your 'In-Flight Options' you can choose to collect from a DPD Pickup Shop
From here, you can select one from thousands of Pickup Shops around the UK
The order will then be delivered to your chosen Pickup Shop for you to collect