We offer a simple delivery service. All orders are dispatched via a next-day-delivery service. We dispatch before 3 pm so make sure you place your order before 3 pm if you require your order the following working day.
If you require an order urgently or on a specific date, please call our sales office on 0121 358 4970 (Monday to Friday) and we will assist you in the best way possible.
Orders are dispatched the same day if you place your order before 3 pm (Monday to Friday, excluding bank holidays). Note that we are closed on bank holidays throughout the year.
NOTE: Any orders placed after 3 pm on Friday or over the weekend will be processed the next available working day.
If the delivery or dispatch of your order is delayed, will do our very best to contact you as soon as possible. Please ensure when placing your order that your contact information (email address and/or telephone number is correct).
You may receive an email confirming the dispatch of your order, along with your tracking number. We use DPD to deliver your orders. You can enter your tracking number here: https://www.dpd.co.uk/service/
Follow Your Parcel
We deliver using DPD. You can watch the following video to discover how to follow your parcel from Hiatt Hardware.
|Service||Order Value Under £50||Order Value Over £50|
|Next Working Day UK Delivery||£4.98||FREE|
|Next Working Day Before 12pm||£12||£12|
|Next Working Day Before 10am||£18||£18|
|Offshore UK Delivery||£18||£18|
Click & Collect
Click and collect is now available on all orders. Here's how it works:
- Place your order
- Once you receive an email or text message from DPD detailing your booked delivery, you will be given an option of 'In-Flight Options'
- From your 'In-Flight Options' you can choose to collect from a DPD Pickup Shop
- From here, you can select one from thousands of Pickup Shops around the UK
- The order will then be delivered to your chosen Pickup Shop for you to collect
|Day Order Placed||Dispatch Day|
|Monday (Before 3pm)||Monday|
|Monday (After 3pm)||Tuesday|
|Tuesday (Before 3pm)||Tuesday|
|Tuesday (After 3pm)||Wednesday|
|Wednesday (Before 3pm)||Wednesday|
|Wednesday (After 3pm)||Thursday|
|Thursday (Before 3pm)||Thursday|
|Thursday (After 3pm)||Friday|
|Friday (Before 3pm)||Friday|
|Friday (After 3pm)||Monday|