Delivery and Dispatch Information

FREE Next-Day Delivery on Orders Over £50

You can purchase your items online and pick them up at our street store, or ship them directly to your doorstep. Shipping is free on some orders. We use the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page you'll see your item description, price and delivery timing. Where available, you can also choose a faster delivery method for each item on your order, for an additional fee. Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order.

Delivery Times and Prices

Order Value Next-Day Delivery Next-Day (Pre Noon) Delivery Saturday Delivery
Less than £50 £5 £10 £15
Over £50 FREE £5 £10

Same-Day Dispatch

Day Order Placed Day Dispatched Expected Next-Day Delivery Day
Monday (Before 3pm) Monday Tuesday
Monday (After 3pm) Tuesday Wednesday
Tuesday (Before 3pm) Tuesday Wednesday
Tuesday (After 3pm) Wednesday Thursday
Wednesday (Before 3pm) Wednesday Thursday
Wednesday (After 3pm) Thursday Friday
Thursday (Before 3pm) Thursday Friday
Thursday (After 3pm) Friday Monday
Friday (Before 3pm) Friday Monday
Friday (After 3pm) Monday Tuesday
Saturday/Sunday Monday Tuesday

Delivery FAQ's

Can I track my delivery?

Yes.
Log into your account to view the status of your order, or simply call us on 0121 358 4970

I have a problem with my delivery. What can I do??

Call us on 0121 358 4970...
or contact us

What if I miss my delivery?

Not to worry.
Our delivery partners will leave a card and contact number. You can either collect your order or they may re-arrange delivery.

Can I use a different delivery address to a billing address?

Absolutely.
You can choose a completely different address for your delivery address. Simply add your alternative address at the checkout.

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